Grievances and Representation Services
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Representation Process

Representation Process

When a member needs assistance

  1. The member should contact the Governing Council member in his/her region.
  2. The GC member can informally assist the member locally for simple files, or direct him to AJC Head Office when the file is more involved/complex.
  3. AJC Head Office will direct the member to the Representation Process and Incident Form on the AJC website (if not already consulted).
  4. The member will fill the Incident Form and send it to AJC Head Office at .
  5. The Labour Relations Officer will prioritize inquiries based on the information provided on the Incident Form.
  6. The Labour Relations Officer will assess the file and advise the member as to possible options.
  7. Where necessary, the Labour Relations Officer will seek direction from the Representation Committee.
  8. If applicable, the Labour Relations Officer will communicate the decision to the requesting member of either representing or declining representation and the basis of such decision.
  9. Should the member be represented by AJC, the Labour Relations Officer will take appropriate action based on the nature of the file, including the drafting and filing of the grievance.

For more information, see the AJC Representation policy below.

Other Recourse Mechanisms

Office of the Public Sector Integrity Commissioner of Canada (External link)

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